Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need assistance with Seedream AI, our team is here to help.
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Frequently Asked Questions
Before reaching out, check if your question is answered below:
Do I need to sign up to use Seedream AI?
No! Seedream AI is completely free to use with no account or sign-up required. Simply visit the homepage and start generating images immediately.
How many images can I generate per day?
Free users can generate up to 5 images per day. The limit resets every 24 hours. This helps us maintain service quality for all users.
Can I use generated images commercially?
Yes! Images generated through Seedream AI can be used for commercial purposes, subject to our Terms and Conditions. For more details, visit our License page.
What image sizes and aspect ratios are supported?
We support multiple aspect ratios including 1:1 (square), 9:16, 16:9, 4:5, 5:4, 3:4, 4:3, 2:3, and 3:2. Images can be generated up to 1024x1024 pixels and higher depending on the aspect ratio.
Why do I need to complete human verification?
We use Cloudflare Turnstile to verify that you're a human user. This helps prevent automated abuse and ensures fair access to our service for everyone.
My image didn't generate as expected. What can I do?
Try refining your prompt with more specific details, style keywords (like "oil painting style", "photorealistic"), or emotional descriptors. The more detailed your description, the better the results!
Response Time
We strive to respond to all inquiries within 24-48 business hours. For urgent technical issues affecting service availability, we aim to respond within 12 hours.
Please note that response times may be longer during weekends and holidays.
Reporting Issues
If you encounter technical problems, please include:
- Description of the issue
- Steps to reproduce the problem
- Browser type and version
- Device type (desktop, mobile, tablet)
- Any error messages you received
- Screenshots (if applicable)
This information helps us diagnose and resolve issues more quickly.
Copyright & DMCA Notices
If you believe that content on our platform infringes your copyright, please send a detailed notice to legal@sdream4.com including:
- Identification of the copyrighted work
- Location of the allegedly infringing material
- Your contact information
- A statement of good faith belief
- A statement of accuracy under penalty of perjury
- Your physical or electronic signature
Community & Social Media
Connect with our community and share your creations:
Feedback & Suggestions
We're always looking to improve Seedream AI! If you have ideas for new features, improvements, or general feedback, we'd love to hear from you. Send your suggestions to feedback@sdream4.com.
Your input helps shape the future of our platform!
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